You don’t want anyone looking over your shoulder when visiting our website. Leave alone that you want them to get their hands on your personal data. That is why we do everything within our power to protect your private data against unwanted guests.
Didess attaches great importance to your security. That is why we took the necessary measures to guarantee the protection of your data. In order to guarantee your safety, we store your data in a secured database. SSL (secured server) is used to encrypt the transaction data before being sent over the internet. This means that third parties cannot possibly retrieve the transferred data. Therefore, the data you provide online, through forms or filters, will never fall into the hands of hackers and other persons with malicious intentions.
We do not in any case share your information with third parties for commercial purposes. However, we may sometimes be required to share your data with a third party. For example, with a transport firm delivering your order. In that case we insist that these data are only used for the intended purpose. Do you suspect that any of these parties do not handle your data with due care? Make sure to tell us, by phone, e-mail (firstname.lastname@example.org) or letter (Didess, Brulens 18,2275 Gierle, Belgium.)
No matter how much we respect your privacy, we hope you understand that we need some data from you. That is the only way to make your visit a pleasant one and handle your orders smoothly. To this end we use, for example, data from your IP address, surfing and searching behaviour which we collect by means of cookies and Google Analytics (see below). We also use the data you enter in the forms on our website. The required and optional fields will always be clearly marked. These data are only used to contact you if you give us permission to do so.
Didess can request the following data in online forms:
We store these data so you don’t have to enter them each time again. Practical, isn’t it?
Didess uses the data received from and collected about you for different purposes. You can read which ones below. But one thing is for sure: there are nothing but benefits for you.
1. To send you our newsletters
If you register for the Didess newsletters we will send you periodic updates about our new products. In addition, you will also receive interesting content. If you no longer want to receive any news, you can unsubscribe. If you no longer want to receive any news, you can unsubscribe. You can unsubscribe by sending an e-mail email@example.com with unsubscribe and the e-mail address you want to unsubscribed in the subject line.
2. To optimise customer service
Do you have any questions or complaints about the products or service of Didess? Feel free to call or send an e-mail. We write down whatever you tell us on the phone and we also keep the content of your e-mail. This simplifies things for us if you contact us again at a later time. In addition, your experiences and questions can help us improve our services.
3. To improve your online experience
When you visit our website, you hope to find what you are looking for. Preferably quickly and in a user-friendly environment. Well, that is exactly why Didess is storing cookies. These are small text files which your computer of mobile device saves each time you visit our website. Thanks to these cookies you do not have to enter the same information each time you contact us. They also show us how you use our website (Google Analytics), which pages you visit and which route you take to do so. This gives us an insight in your visiting behaviour and user experience. These analyses allow us to make our website more user-friendly. In short, cookies make your online experience a lot more pleasant. Well, let’s be honest, we also get something out of it. We also use your data for marketing purposes. Your behaviour tells us, for example, where we should place our call-to-actions.
We will store your personal data for the period necessary for us to provide the service. Do you wish to consult your data? Or do you want us to delete or amend your data in our system? Submit your request by e-mail to firstname.lastname@example.org And we will take the necessary action straight away.